North America (888) 541-6664  |  International +1 (727) 541-6664  |  Contact

Service

Worldwide

Weekdays 08:00 - 17:00  +1 727 541 6664 extension 233

Weekends and Holidays +1 727 541 6664 prompt 1, listen for prompt 3

A Reputation for Exceptional Products and Worldwide Service

Nautical Structures has an absolute commitment to customer service that begins BEFORE the sale. Nautical Structures customers value our after-sales service support in addition to the quality of the original construction, engineering, and variety of tender-handling equipment. Qualified staff in the service department at our Largo, Florida facility, will provide full product support (service, installation, and warranty). Nautical Structures will answer the phone seven days a week, fifty-two weeks a year in a constant effort to be the best service provider in the business. The company is still supporting equipment manufactured over two decades ago that remain in service.

The department carries an inventory of in-field replacement parts. Nautical Structures refers to a log of products’ serial numbers kept by the service department, to be able to trace each product’s manufacturing history, which helps to service both current and older products.

Out of the country and need support?

We maintain professional relationships with the most reputable shipyards and service companies worldwide, where you will find our equipment installed, sold and serviced.

Providing state-of-the-art supplies across the country.

You’ll find Nautical Structures products on most newer yachts as factory-installed features or available through the delivering dealer as an option. The aftermarket is serviced through boat yard and repair facilities, boat dealerships, and Nautical Structures’ authorized mobile installation companies.

Our networks of representatives who support Nautical Structures’ interests are located in:

  • Seattle, WA
  • San Diego, CA
  • Manitowac, WI
  • Rockport, ME
  • Ft. Lauderdale, FL
  • Auckland, New Zealand
  • Kaohsiung, Taiwan
  • Palma de Mallorca, Spain
  • Harlev, Denmark
  • Panama, Central America

What do Captains say about our sales, installations and service?

“Their technicians have provided warranty and service domestically and abroad. I was really impressed when we upgraded a davit, did the structural modifications to the vessel in the USA and shipped the davit to Croatia for final installation. It was a seamless process and literally plug and play. It is a pleasure to work with a company that continues to raise the bar and stand behind their product. Technical support and customer service has been unsurpassed. I personally recommend Nautical Structures if you want a company that manufactures excellent equipment and stands by it in support and service”.

Justin Dubowitz
Captain

M.Y. SEAQUEST